Chiropractic Patient Incident Reporting & Learning System
Advancing patient safety for Alberta Chiropractors
We’re launching a secure, confidential reporting and learning platform for Alberta chiropractors to report and learn from patient-safety incidents. If you’re a CAA member, you can now access CPiRLS through your member portal.
Together we grow, together we learn.
Access CPiRLS
What is CPiRLS?
the Chiropractic Patient Incident Reporting & Learning System
CPiRLS is a confidential reporting and learning system, originally developed by the Royal College of Chiropractors in the United Kingdom in 2009. It supports regulated chiropractic professionals in reporting, analyzing, and learning from patient-safety incidents in a supportive, just-culture environment.
All Chiropractic Association of Alberta members now has access to CPiRLS through their member portal.
Learning Together for Safer Care
By sharing what we see in practice, we can:
Identify and prevent risks before they reoccur
Improve systems, communication, and workflows
Strengthen patient trust and transparency
Build a culture of continuous learning and safety
Every report helps make chiropractic care safer for all.
What Can Members Report?
An incident is any patient-safety event, error, accident, or deviation from the norm that:
Actually Happened
e.g. Patient fell from a treatment table
Nearly Happened (‘near miss’)
e.g. Patient nearly fell from a treatment table, but this was avoided
Has the Potential to Happen
e.g. Potential for patient to fall from the table noticed and action taken to reduce/remove risk
If it made you stop and think or discuss it with others - it’s worth reporting whether the outcome was positive or negative.
Every report helps the profession learn and improve patient safety.
How to Access CPiRLS
1. Log into your CAA Member Portal.
Access the secure portal using your member login and look to the section on CPiRLS for more information.
2. Enter the CPiRLS website.
Using the username and password provided on the member portal page, login to CPiRLS and access their secure reporting system.
3. Select incident type & submit a report
Once here, submit your report based on the type of incident that occurred.
- RED: Incident occurred
- Example: Patient fell from treatment table.
- AMBER: Near miss
- Example: Patient almost fell, but was prevented.
- GREEN: Potential risk
- Example: Risk of fall identified and addressed.
Important: Reporting to CPiRLS does not replace your obligation to report patient safety incidents to your professional association or indemnity insurer.
Privacy & Confidentiality
All reports are submitted anonymously and kept strictly confidential. The process is designed to respect and protect the privacy of both patients and practitioners. Information shared through this program is never disclosed to regulators, government bodies, insurers, or partner organizations.
• Reports do not collect personal or identifying information
• Information is gathered to support learning and improvement.
Not to assign fault.
• Findings are shared only in summary form to help identify system-wide insights
You can share incidents openly and with confidence, knowing your contribution helps improve care and safety for everyone. This program focuses on learning, growth, and prevention—not punishment.
System Implementation and Next Steps
Key milestones to guide the rollout and member engagement process.
January 21, 2026
CPiRLS goes live for all CAA members
Spring 2026
Patient safety culture surveys and member orientations
Looking Ahead
Safety notices shared; ongoing member feedback
